diff --git a/roles/lokole/README.rst b/roles/lokole/README.rst
index 824202d07..bb73d370d 100644
--- a/roles/lokole/README.rst
+++ b/roles/lokole/README.rst
@@ -14,9 +14,56 @@ The Lokole is a simple email client that offers functionality like:
 Using It
 --------
 
-Lokole should be accessible at http://box/lokole
+The Lokole web app can be accessed at http://box/lokole.
+
+Administration
+--------------
+
+Every Lokole installation has an admin account named ``admin``. By default, the password is ``changeme``.
+
+Administrators can:
+
+- Suspend and reinstate user accounts
+- Change passwords of user accounts (TODO: admin accounts too?)
+- Promote users to the admin role
+
+All of these actions can be performed from the page http://box/lokole/users.
+
+Account Suspension
+~~~~~~~~~~~~~~~~~~
+
+Administrators have the ability to suspend and reinstate other users' accounts. This functionality is useful for dealing with harassment, cyberbullying, and other forms of abuse.
+
+Password Changes
+~~~~~~~~~~~~~~~~
+
+In the event of a data breach, administrators can update a user's password to a random string. The user can then log in using this temporary password and change. This functionality is also useful in the case that a user forgets their password.
+
+Promoting and Demoting Users
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+Admins can grant and revoke admin privileges for other users.
+
+Creating an Admin Account
+~~~~~~~~~~~~~~~~~~~~~~~~~
+
+To create a new admin account, run the following command::
+
+  ./manage.py createadmin [--name | -n] <username> [--password | -p] <password>
+
+(TODO what working directory?)
+
+Resetting the Database
+~~~~~~~~~~~~~~~~~~~~~~
+
+TODO
+
+Troubleshooting
+---------------
+
+TODO
 
 Known Issues
 ------------
 
-Please see `#1282 <https://github.com/iiab/iiab/pull/1282#issuecomment-435622419>`_.
+For an up-to-date list of open issues, please see the `Lokole project's issue tracker <https://github.com/ascoderu/opwen-webapp/issues>`_.
diff --git a/roles/lokole/The Lokole-IIAB User's Manual.pdf b/roles/lokole/The Lokole-IIAB User's Manual.pdf
new file mode 100644
index 000000000..5ae9a1cc1
Binary files /dev/null and b/roles/lokole/The Lokole-IIAB User's Manual.pdf differ